When every business is turning customer-centric, there’s a growing need to organize your customer-base smartly. KAPTURE does that, perfectly.
KAPTURE comes with a customer profiling CRM which allows you to collect, consolidate and upload customer profiles into a cloud infrastructure and delivers you direct insights into the client behavior, enabling you to provide smarter services and create better products.
CLASSIFY EXISTING CUSTOMERS
BASED ON CUSTOMIZED PARAMETERS
Kapture CRM automates the classification and labeling of your clients based on pre-set criteria. Each customer can be segregated based on the location, mode of payments, payment structure, History of payments etc. Through the dashboard you can view your prioritized customer list depending upon the selected filters.
COMPARE ACQUIRED AND PROSPECTIVE
CUSTOMER-DATA
The The customer profiling CRM differentiates acquired and prospective clients so that you can dedicate resources for retaining or converting them. The customer-profiling data categorizes your customers based upon address, services opted for and spending habits. It enables you to compare prospective with acquired customers, to identify the point of contrast that disrupted the buying decision. Now you can take apt decisions that convert more prospective leads into qualified customers.
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