Lead Management Mobile App - Kapture CRM

LEAD MANAGEMENT : Kapture CRM

Designed with a completely automated lead processing system, Kapture CRM is an innovative way for handling incoming leads promptly and efficiently. You name it, we have it; the CRM comes with an inbuilt lead management software which offers everything you need to smoothen processes and fasten sales cycles.

Choosing the right Sales CRM becomes crucial for every budding business, read why.

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lead management software

INCREASE

LEAD CONVERSIONS

Kapture comes with an in-built lead management software for sales using which you can track every incoming lead.  In this cluttered market space where every customer is looking for a better option, tapping on to a potential lead can be the deciding factor to outdo your competitors.

There are two key aspects that decide the conversion of an incoming lead into customers.

Acquiring intelligence about the visitor requirements

Responding to the potential Lead

KAPTURE enables you to manage both these aspects of your business efficiently. Here’s how we do it, in a gist.

INTEGRATE AND STREAMLINE

MULTIPLE LEAD CHANNELS

When you have multiple lead sources, it’s challenging to find an optimal system for handling each lead. Unlike other lead management software, instead of dividing your attention, Kapture streamlines your acquired leads into a single lead pipeline. All your incoming leads are displayed on a single dashboard, along with their source information and time of acquirement.

To take a look at the channels and lead sources that Kapture can integrate with, click here

sales lead management software

lead management software for small business

INCREASE CONVERSIONS

WITH INTELLIGENT LEAD AUTOMATION AND PROCESSING

Kapture CRM is a unique lead management platform which tracks incoming leads across various lead channels -Print, SMS, Email, Social Media and search channels. The CRM collects in-depth information required to decide the ROI of each campaign including lead number, lead quality, conversion achieved and reach. It helps you take more informed marketing decisions in the future.

CLASSIFY AND ALLOCATE

LEADS EFFECTIVELY

When your lead conversion depends on your speed of response, bringing the right combination of lead analysis and speedy response is important. Kapture CRM automates sales processes based on specific algorithms by finding and prioritizing your core-customer behavior. The algorithm systematically classifies and labels the leads into ‘Hot – warm – cold’ category, based on their chances of conversion.

sales lead management software

lead management tools

FORMULATE

INTELLIGENT MARKETING STRATEGIES

Kapture is more than just another lead management software. With the CRM integration, you’re immediately updated with all-around customer profile information and his custom requirements. With an ability to learn about the client prospects, you can process and delegate the leads at the earliest. The CRM also helps you suggest added services based on CRM-recorded client behaviors.

Account Management Software - KaptureCRM

DOCUMENT MANAGEMENT : KaptureCRM

Acquire Safe and Multi-point Access to Your Documents
Kapture CRM is a completely cloud-based document management CRM which introduces you to a new way of managing your documents online. Now, you can upload all your documents to the cloud, making it instantly accessible across the entire organization with just a few clicks.

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Workflow Management
Ticket Management
Lead Management
information handling by document management crm

The Kapture cloud infrastructure could be the only system to be deployed for handling and storing your entire organization’s data. The Cloud Information handling system brings greater flexibility and versatility to this otherwise tedious process. Now, you can avail the incoming leads, marketing insights, changing trends across the teams, anytime anywhere. With due authorization, anyone can view and update relevant documents without adieu.

SHARE
DATA OVER THE CLOUD
The document management CRM automates the information sharing process across your organizational verticals, and creates a well-defined direction for information flow. With Kapture sharing, teams can collaborate and work together to explore opportunities that wasn’t possible through traditional information handover. The management can also automate the level of information shared, without the risk of losing confidential data.

When an efficient information-flow defines the organization’s workflow, the cloud-based document management system could be the answer to your worries. The incoming leads from various streams would be instantly updated to the cloud database and assigned to the concerned sales member. With an online customer database, all the queries and complaints find its way to the concerned departments.

The Kapture cloud infrastructure is a secure vault for all your documents. You can keep the back-up for all relevant documents at the highly secure Cloud Servers. Now you can get over your woes of confidentiality and sharing critical information with the team. The cloud back-up secures your data against corruption due to employee misconduct or an external agency.

AVAIL ENTIRE DOCUMENT LIBRARY
THROUGH MOBILE ACCESS

Kapture is a document management CRM makes your documents accessible on a real time basis, as and when there’s a need… Whether your sales team wants to show marketing collaterals at the client’s place or access latest marketing ROI reports for meetings, the Cloud facility creates a unique capability of accessing your information database.

Sales Tracking Software - KaptureCRM

SALES TRACKING : KaptureCRM 

For every business, only one thing is more challenging than finding potential leads – converting them. A business looking forward to meet its best conversion ratio, sales tracking and management is one of the most critical steps in managing your leads. The organization needs to gain the ability to track, manage and accelerate the lead processing for maximum conversion.

Kapture CRM is an integrated sales tracking software whichdelivers a unified dashboard interface for managing every sales activity. The CRM tracking system records every stage and instance in your sales channel, acquiring better insights of your complex sales process.


Also, this Sales CRM platform eases the processing of acquired leads and helps in creating the best custom sales appeal to nurture the most profitable lead in sales processes. The CRM sales system also helps you process the acquired leads more efficiently. Here are the various applications of KAPTURE which enables you to track and manage leads with higher efficiency.
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Email-Sms Report
sales tracking crm software that manage your leads efficiently
DELEGATE,DIVIDE AND ATTEND
LEADS EFFICIENTLY
The sales tracking software ensures that you are handling your leads in the most efficient manner. The CRM receives each lead, streamlines the lead flow and presents the lead enquiry in the most easily understandable way. In this way, KAPTURE significantly cuts-down the time for processing and analyzing each lead.
CONCEIVE, TAILOR AND DELIVER
CUSTOM, SALES PITCHES

The CRM sales management gives an instant account of the requirement of each potential lead received. The In-depth information of the client requirements helps you assign the lead to the concerned department and in-turn come up with a custom pitch that attains client interest.
sales tracking software by kapture crm create custom sales pitches
crm sales tracking software by kapture crm optimize your sales channel
UNDERSTAND, ALIGN AND HERALD
YOUR SALES CHANNEL
Kapture comes with a sales tracking software which gives you the clarity of understanding of your sales channel. A better grasp of your sales channel helps you optimize your sales process according to the needs and requirements of your target audience.

You need not wait until the month-end or week-end to obtain performance reports. The CRM Sales Tracking Software accurately records the contribution of each sales executive and sales member. Now you can make changes to the team roles or shuffle responsibilities as early as it required.
crm sales tracking software that track contribution of each sales executive

Sales Tracking Software - Kapture CRM

   SALESTRACKING :Kapture CRM

Comprehensive Sales Tracking to Respond When it Matters

For every business, only one thing is more challenging than finding potential leads – converting them. A business looking forward to meet its best conversion ratio, sales tracking and management is one of the most critical steps in managing your leads. The organization needs to gain the ability to track, manage and accelerate the lead processing for maximum conversion.

Kapture CRM is an integrated sales tracking software whichdelivers a unified dashboard interface for managing every sales activity. The CRM tracking system records every stage and instance in your sales channel, acquiring better insights of your complex sales process.

Also, this Sales CRM platform eases the processing of acquired leads and helps in creating the best custom sales appeal to nurture the most profitable lead in sales processes. The CRM sales system also helps you process the acquired leads more efficiently. Here are the various applications of KAPTURE which enables you to track and manage leads with higher efficiency.

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YOU MAY LIKE TO SEE

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Email-Sms Based Escalation and Alert

Email-Sms Report

sales tracking crm software that manage your leads efficiently

DELEGATE,DIVIDE AND ATTEND

LEADS EFFICIENTLY

The sales tracking software ensures that you are handling your leads in the most efficient manner. The CRM receives each lead, streamlines the lead flow and presents the lead enquiry in the most easily understandable way. In this way, KAPTURE significantly cuts-down the time for processing and analyzing each lead.

CONCEIVE, TAILOR AND DELIVER

CUSTOM, SALES PITCHES

The CRM sales management gives an instant account of the requirement of each potential lead received. The In-depth information of the client requirements helps you assign the lead to the concerned department and in-turn come up with a custom pitch that attains client interest.

Customer Management Software - Kapture CRM

CUSTOMER PROFILING:KaptureCRM 

When every business is turning customer-centric, there’s a growing need to organize your customer-base smartly. KAPTURE does that, perfectly.

KAPTURE comes with a customer profiling CRM which allows you to collect, consolidate and upload customer profiles into a cloud infrastructure and delivers you direct insights into the client behavior, enabling you to provide smarter services and create better products.

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CUSTOMER PROFILING CRM BASED ON CUSTOMIZED PARAMETERS
CLASSIFY EXISTING CUSTOMERS
BASED ON CUSTOMIZED PARAMETERS

Kapture CRM automates the classification and labeling of your clients based on pre-set criteria.  Each customer can be segregated based on the location, mode of payments, payment structure, History of payments etc. Through the dashboard you can view your prioritized customer list depending upon the selected filters.


COMPARE ACQUIRED AND PROSPECTIVE CUSTOMER-DATA :
The The customer profiling CRM differentiates acquired and prospective clients so that you can dedicate resources for retaining or converting them. The customer-profiling data categorizes your customers based upon address, services opted for and spending habits. It enables you to compare prospective with acquired customers, to identify the point of contrast that disrupted the buying decision. Now you can take apt decisions that convert more prospective leads into qualified customers.
customer data in Customer Profiling CRM
Customer profiling CRM That Understandand & Classify
UNDERSTAND AND CLASSIFY
YOUR CUSTOMER BEHAVIOR
The CRM customer profiling allows you to identify the most definable characteristics of your target audience. You can store and retrieve all the relevant client information including email, name, age, contact information, customer preferences, previous purchases etc…For each individual customer, you can view the date of purchase, time since last purchase and purchase frequency. The CRM analysis gives you the ability to identify and segment your key audience behavior and characteristics.

How CRM Facebook marketing Increases your Campaign ROI and Success? - Kapture CRM

HOW CRM FACEBOOK MARKETING INCREASES YOUR CAMPAIGN ROI AND SUCCESS?

Facebook is an incredibly powerful medium for business. Beyond introducing one’s business, using CRM Facebook marketing stratergies given below, you can also easily communicate and connect with your audience.


It can also attract and engage its target audience. Under internet immense resources of info-entertainment, creating popular facebook posts is difficult.

Your organization followers can simply be limited to your business followers having no implication. Creating organizations for employees are newly ingrained into new client membership.

With interesting facebook posts getting blog and Instagram mentions, having an interesting blog is critically important for businesses. It means that a rather well-targeted facebook post, could possibly open-up your way at other social channels.

Although you can strategize about running your facebook campaign on organic likes and shares, it’s rarely practical on fast-paced business scenario.

At-least on initial phase, your Facebook campaigns will be dependent on your paid facebook advertisements to achieve its desired share of likes and shares objectives.

As effectiveness of your facebook Ad campaigns depends on exposure to right audience group, it’s fundamental to acquire an understanding of your key customer characteristics.


Most businesses choose a random group, which they consider as their ideal target audience; You can segment your audience based on various characteristics such as age, Sex, interests, profession etc…

It’s often tempting to go-with an ideal high pay-scale; On reality, acquiring your primary ideal target group is difficult for a starting business.

Under these circumstances, you need to acquire more information about particular businesses.

Instead of choosing a random group to focus as your ideal target audience, CRM gets you closer to your exact audience demands. It allows you to filter and segment your audience groups.

Identifying your specific audience groups, you can tailor your facebook ads to fixate on their exact requirements

When you are appealing to specific interest and customer benefits, they are also more likely to respond to your posts.

Unlike your website traffic, Facebook doesn’t give you an option about hiding your traffic – number of followers, Likes or number of people talking about your business and likewise…

Instead anyone searching for your business can immediately note your page popularity, in-terms of followers, Likes and Number of people talking about your business.

A successful business is expected to have continually increased success on all these metrics, where a static numbers are considered to be a mark of failed campaigns.

How CRM Facebook marketing Increases your Campaign ROI and Success? - kaptureCRM

HOW CRM FACEBOOK MARKETING INCREASES YOUR CAMPAIGN ROI AND SUCCESS?


Facebook is an incredibly powerful medium for business. Beyond introducing one’s business, using CRM Facebook marketing stratergies given below, you can also easily communicate and connect with your audience.

It can also attract and engage its target audience. Under internet immense resources of info-entertainment, creating popular facebook posts is difficult.

Your organization followers can simply be limited to your business followers having no implication. Creating organizations for employees are newly ingrained into new client membership.

With interesting facebook posts getting blog and Instagram mentions, having an interesting blog is critically important for businesses. It means that a rather well-targeted facebook post, could possibly open-up your way at other social channels.

Although you can strategize about running your facebook campaign on organic likes and shares, it’s rarely practical on fast-paced business scenario.

At-least on initial phase, your Facebook campaigns will be dependent on your paid facebook advertisements to achieve its desired share of likes and shares objectives.

As effectiveness of your facebook Ad campaigns depends on exposure to right audience group, it’s fundamental to acquire an understanding of your key customer characteristics.

Most businesses choose a random group, which they consider as their ideal target audience; You can segment your audience based on various characteristics such as age, Sex, interests, profession etc…

It’s often tempting to go-with an ideal high pay-scale; On reality, acquiring your primary ideal target group is difficult for a starting business.


Under these circumstances, you need to acquire more information about particular businesses.

Instead of choosing a random group to focus as your ideal target audience, CRM gets you closer to your exact audience demands. It allows you to filter and segment your audience groups.

Identifying your specific audience groups, you can tailor your facebook ads to fixate on their exact requirements

When you are appealing to specific interest and customer benefits, they are also more likely to respond to your posts.


Unlike your website traffic, Facebook doesn’t give you an option about hiding your traffic – number of followers, Likes or number of people talking about your business and likewise…

Instead anyone searching for your business can immediately note your page popularity, in-terms of followers, Likes and Number of people talking about your business.

A successful business is expected to have continually increased success on all these metrics, where a static numbers are considered to be a mark of failed campaigns.

Reminder Software - Email & SMS Alerts - KaptureCRM

          EMAIL AND SMS:Kapture CRM

             BASED ESCALATION AND ALERTS

Are you aware that your micro-management instincts are costing you too much time? Are you creating the best creative environment for your team, while incorporating enough measures to manage their activities?

Kapture is a complete mobile-integrated task management CRM that enables you to send automated response to every team member. Whether you are sending meeting-reminders to your sales team or setting notes about pending targets for your marketing team, the CRM software is a unified platform for raising all kinds of alerts and reminders.

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>Email-Sms Report

>Event Reminder Software Set-Critical-Reminders-

REMINDERS FOR DIFFERENT TEAMS :

Kapture CRM helps you send critical target reminders to your sales team in a straight-forward manner. The target reminders processes allow you toco-ordinate with your sales team, sending reminders about pending targets, imminent client meetings and approach strategies.

COLLABORATION BETWEEN TEAMS:

When an issue needs to be collectively tackled, the CRM email escalation feature allows you to directly prompt the necessary team leaders or individual team members to get involved in the issue and find appropriate solutions.

CRM Task Management Software Invoke-Collaboration-between-Teams

Task Reminder Software Save-Time-by-Avoiding-Physical-Discussions

TIME BY AVOIDING PHYSICAL DISCUSSIONS

The CRM event reminder system is a creative way of saving time through handling daily sales calls and events through the CRM platform. This allows you to avoid time-consuming conferences and daily meetings becoming a daily procedure. The CRM also enables you to make the right decisions, as you take your decisions at your own time based on readily available data.

DELEGATE

TASKS SMARTLY

The task management CRM makes you smarter at your task delegation and escalation. Unlike traditional data management, the CRM gives you an immediate access to the pending tasks, available workforce and each individual track record. The CRM brings you a direct priority-based task allocation system, critically improving your process in every way.

Top 10 reasons you lose customers - Kapture CRM

TOP 10 REASONS YOU LOSE CUSTOMERS :

A happy business banks totally on keeping its customers happy. Better said than done, it is a mighty task to accomplish in his highly competitive global market, where small businesses spring up like mustard, to eat up your space. In testing times like these, losing a customer can pinch you even more. Here’s a list of top 10 reasons which pisses off a customer to no end!

You’re too late to respond

Customers behave just like your partner. They like to be pampered and responded to quickly. KAPTURE is a cloud-based CRM platform with an in-built query resolution software which compiles all customer queries on a single platform, helping you respond to queries quickly.

You don’t give them easy access

If you are assuming that you are the chosen-one and your customers are just your source of revenue, then you are living in a pseudo world.  Unless you give them easy access to send their queries or complaints, you will soon have to bid goodbye to them, maybe forever. KAPTURE is a cloud based mobile CRM platform which easily integrates with email, chat and call-centers systems to help manage queries coming in from various touch-points.

Query resolution process is cumbersome

Imagine you buy a product from your favourite brand and notice later that it is a faulty one. You try to get in touch with the customer care guys though their call-center. They first don’t pick your phone and when they do, you are asked to write a mail. You wait for days for them to respond and end up boiling with anger. You might as well decide to give up but that brand will no longer be your favourite choice. KAPTURE comes with a customer self-service portal though which query resolution process becomes absolutely efficient.

Lengthy turnaround time for resolution

Outdated systems don’t have the functionality to segregate queries based on their type, due to which closing them takes a lot of time. A query raised might not be as important to you but they mean the world for your customers. KAPTURE comes with a task-resolution software through which queries can be assigned to respective departments automatically. You can also set timelines and an escalation matrix to ensure that they are resolved as soon as possible.

You hardly send personalized messages

Going personal is how you will share an emotional connect with your audience. Addressing them by their names, giving them personal accounts to log in their complaints and queries will enhance the customer experience, and make them want to stick to your brand. Kapture’s customer self-service portal does exactly that!

Your business is not on mobile

When the whole world is going mobile, you can’t sit back there on your easy chair and do nothing about transforming your business. KAPTURE’s mobile CRM software will give your customers the power to access their personal accounts and check status of their queries and transactions when they are on the go.

Reminder Software - Email & SMS Alerts - KaptureCRM

EMAIL AND SMS BASED ESCALATION AND ALERTS :

Are you aware that your micro-management instincts are costing you too much time? Are you creating the best creative environment for your team, while incorporating enough measures to manage their activities?

Kapture is a complete mobile-integrated task management CRM that enables you to send automated response to every team member. Whether you are sending meeting-reminders to your sales team or setting notes about pending targets for your marketing team, the CRM software is a unified platform for raising all kinds of alerts and reminders.

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Event Reminder Software Set-Critical-Reminders-for-Different-Teams

Customer service is not expensive. Losing customers is. - KaptureCRM

CUSTOMER SERVICE IS NOT EXPENSIVE. LOSING CUSTOMERS IS.

Some investments in life can prove to be a blessing. On the other hand, some crucial investments that you ignore or don’t value can be a disaster. That’s the case with customer service. You just can’t go wrong with this one if you are dreaming to go big!

Let’s find out why:

Acquiring customers is costlier than retaining them

A lot of time and effort goes into convincing a new customer to buy your product or service. That’s mostly because they’ve been currently opting for your competitor-brand from a long time, who had managed to gain their confidence. Breaking this trustworthy bond and enticing a new customer to opt your brand is no child’s play.

Loyal customers contribute to most of your business’s revenue

There is a reason why some customers are loyal towards your brand. It is because of the trust you’ve managed to gain on them, over the years. Having a strong base of loyal customers’ means you will be invariably doing good business. Choosing the right customer service software becomes even more important to grow this base and help serve them better.

Repeat customers spend more than new ones

Every time a client comes back to you to buy your service or product, he/she is a bit more confident and even more impressed by you. Confidence plays a vital psychological role and is a catalyst for triggering a new sale. New customers on the other hand are a bit unclear and would spend less.

Referrals work better with repeat customers

People who talk good about your brand or recommend it to their network of friends are the ones who are your loyal base of customers. With the digital boom, you can only imagine how well your brand is going to get noticed by a new set of audience, if this loyal fan base starts talking about you, all out!

Up-selling and cross-selling drives more business

If your brand or company is into multiple services, selling them to a new set of audience would be much more difficult than pitching it to existing ones. Taking time out to strategize and invest in the most appropriate Customer service platform with a powerful query resolution software can help close queries and complaints quickly, keeping them happy always.   

Customers spend more with companies who offer good customer service

Companies who fail to understand the importance of keeping customers happy have faced the consequences. Knowing how customers behave in his modern day and age is of utmost importance. Giving them easy access to resolve their complaints, allocating queries intelligently and closing them on time is all possible with KAPTURE CRM, the best cloud-based customer service platform, which can be easily customized based on your business requirements.

Better customer experience means bigger profits and bad service is a big turn off!

Making life of your customers super-easy should be your ultimate goal. Offering a memorable experience of your interaction with them will make them come back to you for more. KAPTURE CRM comes with a customer self-service platform which allows them to make personal accounts through which they can check anything from status of pending requests to history of last transactions or conversations.

Get a reality check. Know your “contemporary” customers! - kapture CRM

GET A REALITY CHECK. KNOW YOUR “CONTEMPORARY” CUSTOMERS!

Considering the 360-degree paradigm shift of ways in which businesses function today, there is a need to relook closely at how customers behave in a competitive and technologically friendly market.

Let’s find out what is it that improves customer-loyalty and helps you retain them for a long long time.

Customers prefer companies who are approachable

You could be involved in the biggest of goof-ups that has pissed your customer to no end, but you can easily get away by not running away from the situation, staying cool, smiling and allowing customers to reach you to get their concerns resolved the best way possible. As a brand or a company you should ideally have multiple listening ports through which customers can reach you. Chat, phone, email (Read more on Chat, phone and email) is what they look for to address their issue or shoot their queries. KAPTURE CRM comes with a call-center software that can manage and allocate all incoming queries in the most efficient manner.
So the moment you close down their options to get their queries resolved, you are bound to lose them very soon.

They expect… or should we say “demand” quick responses

Nobody has time for standing in long queues at customer service desks to resolve their complaints. Vodafone is one of the best examples of how they have evolved their customer-care number in the most convenient fashion, over the years. Today you don’t even have to listen to automated calls, simply type in your option and seek all the information you require. KAPTURE CRM comes with a cloud-based customer service platform with query resolution software and task management software that can manage complaints in the shortest time possible.
Unless you have invested in a good CRM software to ensure that queries are attended and resolved quickly, you are going to frustrate them and make them think of another option before considering to opt for your services, the next time.

They like to be pampered with a personal touch

Addressing customers by their name in marketing strategies has been the recent trend, though it’s more of a psychological tactic, it has worked wonders. By connecting with the audience at a more emotional level through personalized messaging, you can make them feel special. KAPTURE CRMalso has a customer self-service portal though which you can create separate accounts for each customer. By logging into this account they can easily access history of all the past transactions and status of their pending queries. If you are looking for a free customer service software on trial, click here: http://www.kapturecrm.com/contact/
Creating personal accounts for every customer looks like the most promising strategy to retain them in the years to come. Latch onto this opportunity, before you miss the bus.

They expect assistance even when they are on-the-go

Lifestyles today have become zippier than ever before. You can’t neglect this fact at all when you are strategizing on buying the best customer service software possible to keep them happy. The world has gone mobile! (Read more on ‘Fully Mobile’http://www.kapturecrm.com/fully-mobile/). Having a customer service mobile app is where the future is headed. KAPTURE CRM is a mobile-first cloud-based CRM platform that can be customized based on your business needs to enhance the customer experience levels.

Forget Daily Reports Clutter: Get Live Work Updates and Share every Working Moment - KaptureCRM

FORGET DAILY REPORTS CLUTTER: GET LIVE WORK UPDATES AND SHARE EVERY WORKING MOMENT

How Kapture CRM Live Work updates keeps you close to every working moment?

Have you noticed, how strangely the words ‘managers & migraines’ rhymes together? It sounds like one invented the other. Doesn’t it?

Kapture Team has conclusively proved that a daily accumulation of cluttered reports at one’s inbox could be directly related to these severe headaches. Both recurring and periodic headaches are directly related to volume of these perfectly un-structured and clueless reports.

According to some mid-level to high-level managers we consulted, process of segregating and consolidating reports could take anywhere between 90 -120 minutes.

When you try to solve the issue through setting-up complex hotmail hierarchies, it makes the problem rather more complex, fails to provide clear distinction. And, now you have tailored something that was just looped together.

While work reports are an integral part of organizations, making them easy is important for both employee and employers. At the same time, it’s high advisable not to waste bulk time at producing them.

With an aim to achieve optimal employee productivity within limited working hours, one needs a facility to produce clearly structured and easily understandable reports.

Kapture CRM Work Reports comes into play at this junction. It’s an easy way of following employee activity and work progress, within a private and secure platform.

While avoiding inbox reports clutter, you get a clearly prioritized and live reporting across-the-organization.
Now you needn’t get stuck at deciphering complex reports, but it lets you analyze and decide on clearly structured work reports and allocations.

So, how does Kapture CRM let you to manage your daily activities at new efficiency levels? Here’s how!

First, make it Easier to Report Work

First and foremost, every responsible employee will want his/her employers to be aware of impact of their work and grand productivity. Lacking an effective system, this commitment often transpires into bulky emails by the end of day. Needless to say, it’s hurriedly overlooked without any second thoughts and ideas.

Kapture CRM’s integrated mobile-PC platform gives an easy way for updating information and creating detailed work reports.

Kapture CRM Mobile App- Introducing Smart phone Utility at a new Level

Your Smart phone could do better than being just a communication tool. It could unify and segregate all your work related activities.

For example, consider a day in the life of field sales professional. Since morning to evening, a sales executive conducts him/herself with a beat plan (pre-determined daily sales route). With no effective means of communicating progress to designated manager, you can easily end-up with a trail of mails.

Kapture CRM Mobile App permits you enter multiple data and take snapshots ( then available to your super-user) consistent with business and market .

This allows you to make accurate client reporting a part of every business correspondence. Rather than just updating randomized information, you can clearly prescribe and monitor information being entered.

Meanwhile, this process also helps you accumulate accurate client data. This data helps you derive accurate reports and analytics based on a given data.

Comprehensively View and Collect Information

Every manager wants and needs to understand the pulse of his business. It comes with following progress with each existing and potential customer.

The requisite information could be received through detailed emailing exchanges or report collection. Otherwise, you can implement Kapture CRM.

It allocates an individual ID for each client. Now you view finely segregated and detailed information about each client activity.

CRM Marketing Edge: How CRM Marketers came to rule the Digital World? - kapture CRM

CRM MARKETING EDGE: HOW CRM MARKETERS CAME TO RULE THE DIGITAL WORLD?

Present day marketing is about connecting and impressing audience for long-standing relationship. A digital CRM combines multiple essential tools for connecting with a modern audience.

Why you need CRM Guidance?

In a digital space, data and swiftness creates most important part of your marketing equation. As users are constantly bombarded with marketing messages at every new page visit, having effective message at earliest is way to go forward….
Modern campaign involves integrating various skills and tools.
A well-optimized campaign requires combination of multiple skills and personalities. Every skill combines required skill-sets and planning that integrates daily activities.
A good campaign needs a combination of market analysis, user perspective, interesting messages, formidable consumer statistics etc… Hence a good marketing campaign can give-out ideal message at exact moment.
Bringing together these skills to a single table at any moment could be hard; their insights and information could be collected and demonstrated on a CRM platform.
Kapture CRM does precisely that; provide clear practical guidance for higher marketing success.

How CRM Delivers Marketing Edge

With speed and information becoming part of marketing equation, marketers across globe are constantly looking at improving tools and acquiring new ones.
Today, marketing can generally be termed as all-conclusive. It involves aggressively combining and tailoring different parts of your business, delivering a unified experience.
When old-age marketing, demands market understanding and instant selling messages, these methods are losing traction.
Consequently this requires businesses to build sustainable customer relationships. Previously, companies used to try dominate digital space with aggressive advertising. With various organizations imposing strict spam rules, these strategies have limited success.
Marketers all-over globe are looking forward to a combination of productive and user-friendly tools that could gauge marketing and investment. With an access to rich-data and optimal tools, Kapture CRM Marketers has gained a practical edge in present situation.
Through combining various activities, it lets marketers focus on most important tasks.

Juggling Different Social Channels

For an active marketer, social media marketing is a process of juggling between various social channels. Each marketer needs to constantly divide his/her attention between ten social channels.
Each of these channels demands their own attention and time. This involves investing productive time on collecting-information that may possess a mundane nature.
CRM monitors and unifies channels into a single database. A ping on any channel registers an immediate response.
It lets you invest time on more productive tasks, rather than keeping tabs on various social forums and channels.

Judge and Throttle your Market Expenditure

Every marketer carries their own specialization. This could be any of multiple unrelated social or search channels.
Alternatively, the marketer could decide to invest heavily on a specific channel. Here having accurate inputs regarding ROI and effectiveness of each channel is important. A CRM pricing model gives you insights about these parameters.
Your marketing expenditure could be divided into various aspects and factors. If you are looking to combine these factors, it could take high-end tools, giving a sporadically correct estimate of any given factor.

As CRM acts as a gateway for all transactions, effect of all these factors could be directly measured. For example, an improvement of branding image means an increasing number of people are specifically searching for your business.
In-short, Kapture CRM helps a marketer to handle multiple channels, consistent with market reality.

Collecting Report and Analytics

A modern day marketer needs to collect multiple reports – Following campaign effectiveness, expenditure, determining campaign investments, dabbling between multiple channels are all part of your skill set. With these playing critical part, collecting and segregating multiple reports could become critically important.
Considering all factors and features, this could be one of most prominent feature of a CRM. With saving time being an important feature, Kapture CRM automates the process of report collection.

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