Payment Management Mobile App | Kapture CRM

MISSING LINKS

IN PAYMENT PROCESSES LEADING TO LOSSES? TRY KAPTURE CRM

Picture Caption:-  Single stroke solution for your core Business Challenges

Doesn’t matter how much heart you put into your business, in the end all that matters is the ability for your business to generate revenue!Money that comes in, money that goes out, money that needs to be invested for your next venture. Whether your business is big or small, the ability to draw and manage your payment could decide your business future! But considering the complexities involved in payment processes and cycles in different kinds of industries, handling them in the right way is extremely essential.

Inefficient data management

Every business has numerous clients or customers and ineffective ways of managing their data becomes one of the major glitches. Different timelines involved for clearing payments of every client makes it even more important to handle data intelligently. A minor error could lead to major losses in the future. There needs to be a mechanism in place that profiles every customer or client involved in a transaction with a provision to log essential information. Also there are different channels through which a payment can be cleared these days. Integrated solutions for managing all of that without automation can be quite a task really!

Creating Custom Invoices

As the period and items of each invoice is varying, you may need to individually create invoices for each client. A missed entity or error in judgment could easily lead to lapsed payments. With a software that stores all services provided to a client, you instantly raise a conclusive invoice. An ease in providing integrated invoice means that you can eliminate frequent errors.

payment management software - kaptureCRM

CREATE, STORE AND MANAGE

CUSTOMER PAYMENT PROFILES WITHOUT GLITCH

Picture Sub caption:- Create a flexible and on-time Payment Structure for easier Payments

When you are constantly handling different payroll and payment cycles, managing them demands constant attention and time! As payment processes affords zero error-margin, relying on spreadsheet or incomplete payment software could be a disaster.

KAPTURE integrates your diverse customer and business accountprocesses into a single platform. A CRM dashboard allows you to oversee, closely examine and transfer payments with reliability and safety.

Easy Access to Customer Profiles

Kapture profiling of each customer enables you to create an easy and meaningful relationship.The CRM database allows you to access payment information for each customer, including contact details, payment status, mode of payment etc…Now you can access individual client payment progress for each customer.

Automate Sending of Payment Reminders and Intimations

When handling numerous clients at different stages of payment progress, delivering custom messages is time-consuming. Kapture CRM is an easy way to issue custom messages to your individual clients at their favored format. It also allows you to easily detect your favored customer format.

Distributor Software - Kapture CRM

Need technology that understands the complete distribution cycle? You have come to the right place.

FMCG is all about getting your products delivered to your retailers when they need it the most. This may sound easy but it’s not. The distribution cycle is one of the most important and arguably the most complex process that needs to be understood comprehensively, if you want to stay ahead of your competitors. The CRM or ERP softwares available in the market today fail to do that. Let’s find out why.

How the distribution cycle functions usually?

It starts with an agency or an internal logistics department responsible for transporting your manufactured products to your stockist who would then stock up your products in bulk as and when they get manufactured. The stockist would then supply your products to your distributors. Once your product reaches your distributors who would target selling them to retailers in their respective areas, your primary and secondary sale is closed. The next challenging step would be to reach out to your existing and potential retailers and understand their requirements. This is usually termed as tertiary sales. Distributors have their own sales teams or the brand would have their own sales teams as well to generate a good base of retailers. The sales teams would be assigned targets to close an X number of orders every day.

Current scenario

Currently there are different CRM and ERP softwares in the market which can help you automate and manage different aspects of your distribution cycle. Order management and stock management systems focus on taking care of the primary and secondary sales. But keeping track of your tertiary sales is something that is lacking. Maintaining tertiary data is extremely crucial as it gives you an insight about the exact requirements of your retailers. With this data you can also analyze which product of yours is more popular and in a way understand the buying patterns of your end consumers. When you know what your retailers want, you can assign your sales teams to target them and close orders with them. Also delays in closing orders on time lead to losses. There are no effective ways of keeping track of “return of goods” or defective pieces. Also, there is no way in which you can maintain loyalty programs or offers for your retailers depending upon the number of orders they place.

stock management software |business Management Software - KaptureCRM

Integrate Order Taking, Stock Management and Payment Systems with Kapture

KAPTURE is a cloud based ERP platform that is designed to offer a complete solution to all kinds of problems that arise at any stage of a distribution cycle. It bridges the gap by focusing on automating processes involved during tertiary sales. This gives your on-ground sales teams the power to take orders on the go and all they would require is a basic smartphone. The best part is the fact that it integrates order taking, stock management and payment systems ingeniously. This eliminates the chances of leakages that could occur when separate systems are deployed for managing your stocks, orders and payments. Also KAPTURE is completely customizable to incorporate all your specific needs.

Manage your primary and secondary sales

Our cloud based CRM platform for Marketing has a separate Stock Management Software which will keep a track of your stocks during your primary and secondary sales. Using our ERP platform to automate marketing processes you can profile every category and product with all the necessary details. Once an order is placed the details would reflect at every point of sale. This ensures that your stockist is never out of stock. Payments can be done through the system using different options like cheque, card, EMI, etc. These details can be easily integrated with your billing and accounts system. Invoices can also be raised through the system and the communication tools offered allows you to send bulk emails and SMSs. There are separate chat features which can be used for communication between internal teams.

Automate tertiary sales processes

KAPTURE is a unique lead management platform offering features which can help you track the exact location of your on-field sales team with a GPS tracker. Daily plans can be assigned to your sales team based on a route or an area. Hierarchies of your sales department can be maintained. The sales team can easily browse through the product catalogue uploaded on the system on their phones. Sales pitches can also be hosted on our sales automation platform which can be presented to potential retailers. Reminders for follow-ups can be set through our CRM mobile application and a log of recent conversations with every retailer can be maintained. Sales reports can be generated on a daily, weekly or a monthly basis which can be accessed based on the organizational structure or hierarchy. Targets can be set to each sales member and an adherence report can be generated. Every order placed at a retail outlet will be updated at every level. All of this will give you a clearer picture about the stock available at each retailer. Return of goods can also be easily managed using the system. Since invoices, orders and payments are done through the system there are no delays in the delivery of your products.

marketing management software |crm multiple company | kaptureCRM

Trying to cope with the Age of Managing Multiple Marketing Campaigns?

They say unless you market your business you are just going to be stuck in a rut. You could have the most outstanding product or service, but if no one gets to know about it, your business won’t prosper. If growth is something that you are looking at (which we think is something you should ideally be thinking about if you’re running a business) then marketing campaigns allow you to broaden the reach of your brand by targeting a wider audience. When more people know your brand and talk about it then you are invariably going to sell your products and services more. Most businesses usually set aside a certain budget for yearly marketing campaigns. Different channels are chosen based on the target audience. Apart from ATL and BTL campaigns, online campaigns today have a better scope for reaching out to a wider audience.

Too many channels for marketing

Technology is so promising these days that every month you will find a new way to market your products or services. You would inadvertently have to deal with multiple agencies for conducting these campaigns. There are chances for a lot of confusion that could arise in situations like these. The marketing teams do not have a clear idea about the performances of every campaign that is running. Lack of a real time reporting, monitoring and auditing systems gradually makes you spend more without getting the desired outputs.

No control

In most cases, once money for marketing campaigns is flushed out you spin out of control and you don’t know where your boat is headed. You can just sit back and hope that everything turns out to be favourable for you. It’s like having eyesight and still running a business blindfold! Uncertainty is the biggest threat for your business and if you can tackle that safely, you know you are safe. Systems that help you predict the future of your business by monitoring multiple marketing campaigns all on a single platform is the need of the hour.

At this moment you are lucky that you’ve landed up on this page as we’ve got solutions to sort out these issues that could arise while handling multiple marketing campaigns with our one-of-a-kind cloud based platform.

workflow management software | crm software | kapture - Bangalore

Does your organization lack co-ordination and understanding between departments? Do you feel like your organizational capacity is frequently underutilized?
Kapture comes with a workflow management CRM software that helps you allocate work in the most efficient manner. Through the CRM software, you can clearly track, measure and analyze each factor of your daily work assignments, through a precise and user-friendly interface. Here are the various applications of the CRM management software that streamlines your organization’s workflow.

REVIEW

PENDING TASKS

Kapture gives you an immediate view of all the pending assignments according to their date of assignment. With the CRM dashboard displaying all the work to be completed and work-force availability, you can immediately take better decisions for establishing an optimal workflow.

ENHANCE

TEAM COLLABORATIONS

For projects that require active collaboration between different teams, KAPTURE enables you to divide the tasks efficiently. It also helps you establish different phases on the project, so that you can allocate a specific set of tasks to each team. The workflow management CRM also ensures a smooth process hand-over, once a team completes its set of allocated tasks.

With the work process getting displayed on a CRM display, prioritizing the daily work becomes an easy task.

account management software | cloud based crm | kapture - India

Gain Secure and Any-Place Access to Your Client Accounts through Kapture’s Account Management CRM

For a business which is serious about building a relationship with customers, creating and managing an efficient account management system is critical. The ability of a business to interact, understand and resolve customer queries immediately improves customer relations. Aprecisely managed customer database could augment and drive successful customer interactions.
KAPTURE is a completely integrated online account management system that meets the demands and requisites for effectively managing a client database.

MAINTAIN

ACTIVE CLIENT ACCOUNTS

Kapture gives you an immediate view of all the pending assignments according to their date of assignment. With the Account management CRM dashboard displaying all the work to be completed and work-force availability, you can immediately take better decisions for establishing an optimal workflow.

ACQUIRE

CRUCIAL CLIENT INFORMATION

The process of collecting client-information is truly a challenge, as periodic information collection is looked-upon as time-consuming and demanding. It means that it could be troublesome for companies to collect insightful information about their clients. Kapture lets you strategize your client interactions enabling you to collect the relevant information in the best courteous manner. From the client-side, it means non-intrusive data collection, with the direct assurance that every piece of collected information is used for improved service.