Cloud Based CRM Software - Kapture CRM

CLOUD BASED CRM SOFTWARE:

Cloud based CRM becoming a core aspect of any business; it is also very important how well it is adapted and maintained. Not very many platforms that claim to serve customer relationship management are actually good enough for the same. Managing customer details, their specifics, keeping in mind market trends, understanding consumer behavior, developing databases, regulating working environments, designing the hierarchy structures, etc. are all inter-connected and go hand in hand with good marketing and strong sales teams to run any business. A cloud based crm software that joins all these dots to make a beautiful success story of any business is in a single word, termed as Kapture.

It is a complete Mobile-First technology, and not just mobile-compatible. Complications are restricted only to the developers and hence it’s simplified for the user in such a manner that managing businesses of any scale was never a tastier piece of cake. It takes one beyond the advancements of technology and leaves all the control on nothing but one mobile phone. Sounds common to any other cloud based CRM software, but what makes this different is its integration and adaptation to the basic functions of the phone. It overlaps the call facility with a global contact directory. Helps the user with an overview of all their details including their name and company name, type of inquiry, amount of interest shown by them in what you offer, their responses to previous communications, etc. exactly when one is about to answer their call. Automatically prepares the salesman for the conversation and leaves an impressive impact on the prospect.

The calendar with both monthly and daily view comes along with a Tasks option that sets a to-do for you. Not only this, but you can also assign and allocate tasks to any team member across the team. Get in touch with them exactly like any other chat apps and send messages to one or all. Also procure alerts and stay ahead with time. Never miss a single opportunity and maintain regular follow-ups as per the commitments with this cloud based ERP. The design and interface is so bright and lively that it surpasses the old school typical business platforms.

Cloud Based CRM Software - KaptureCRM

CLOUD BASED CRM SOFTWARE

Cloud based CRM becoming a core aspect of any business; it is also very important how well it is adapted and maintained. Not very many platforms that claim to serve customer relationship management are actually good enough for the same. Managing customer details, their specifics, keeping in mind market trends, understanding consumer behavior, developing databases, regulating working environments, designing the hierarchy structures, etc. are all inter-connected and go hand in hand with good marketing and strong sales teams to run any business. A cloud based crm software that joins all these dots to make a beautiful success story of any business is in a single word, termed as Kapture.

It is a complete Mobile-First technology, and not just mobile-compatible. Complications are restricted only to the developers and hence it’s simplified for the user in such a manner that managing businesses of any scale was never a tastier piece of cake. It takes one beyond the advancements of technology and leaves all the control on nothing but one mobile phone. Sounds common to any other cloud based CRM software, but what makes this different is its integration and adaptation to the basic functions of the phone. It overlaps the call facility with a global contact directory. Helps the user with an overview of all their details including their name and company name, type of inquiry, amount of interest shown by them in what you offer, their responses to previous communications, etc. exactly when one is about to answer their call. Automatically prepares the salesman for the conversation and leaves an impressive impact on the prospect.

Software For Customer Relationship Management | Kapture CRM - INDIA

Kapture for Happy Customers!

KAPTURE is here to make you smile as its going to make your customers smile as well. KAPTURE will be the only cloud based CRM platform you would have to install to take care of all your worries about keeping your customers happy. Read on and keep smiling!

Easy to use, a blessing for your customer service executives

You wouldn’t want to be a bad guy by making life of your customer service executives a living hell by making them fill in huge forms and click millions of buttons. User-friendliness is one of the major criteria that you need to consider while selecting a CRM system to resolve queries. KAPTURE is so easy to use with colour-coded buttons and easy transitions that will make your customer service teams more productive and efficient.

Highly customizable

KAPTURE is an ingenious cloud based CRM platform designed keeping in mind how your business exactly functions. Every tab, every function can be fabricated as per your requirements. The terms and terminologies used by your industry can be included in the system. The organizational hierarchy that needs to be maintained when there is a need for escalations can be set. Inbuilt communication tools allow users to send bulk emails and SMSs to targeted customers through the CRM platform in in INDIA .

Integrated query resolution

KAPTURE CRM follows a very robust and effective technique when it comes to query resolution. No matter where the query comes in from, be it an online source like websites, portals, social media applications or any other offline medium all of them are captured on a single platform. They are then classified based on type of query, department or any other parameter that you would decide. The queries are then allocated to respective departments for resolution. The assigned customer service executive will be given a timeline to resolve the query depending upon the type of query. Important data about all conversations can be logged for reference. Reminders can be set through the system for follow-ups. Escalation matrix can be set when a query is not resolved in the expected time period.