Payment management software : Kapture CRM

TRACK AND MANAGE THE COLLECTION PROCESS

With multiple-payment interfaces and multi-segmented payment structures, it could be difficult to keep track of all your payment sources. This collection CRM automates the book-keeping process for each customer, delivering a precise account of completed and pending payments. Kapture makes collection management simple and straight forward to fasten payment cycles.


Send invoices
Through our payment management software, you can directly view the pending payments and send payment invoices to your customers.The CRM system can also be customized to send automated invoices to each individual on a periodic basis. With the inbuilt template library, you can assign a custom invoice template to each customer.

Automated Due and Default Notes
In-case of missing or partial payments, the CRM automates the sending of demand notes to your default customer. You can choose to create custom demand notes for a particular circumstance or send individual messages to each client. The CRM system also includes a system for escalating the response for un-acquired payments in a systematic way.

CREATE AN EASIER WAY TO GET PAID
The CRM payment integration presents a unique yet effective way of collaborating with your clients to complete payments. A frequent reason for pending or un-acquired collections is limitations or complexities in completing the transfer. The CRM integration removes any potential hindrance in the path of getting paid for your efforts.

Integrate Different Payment Gateways
KAPTURE’s payment management software integrates different payment gateways for each client account. It allows your customers to complete the transaction at his preferred way. Meanwhile, you can directly view finished transactions on the CRM dashboard, allowing you to invest more time on features that improve the customer-experience.

Intimate Customers about Pending Payments
The collections CRM sends automated messages for managing due or pending payments of each client in your customer database. The process automates data collection and payment collection by integrating and updating the payment status for different clients in an information database.

Apply Credit Limits for Customers
The CRM allows you to set a definite credit limit for each customer. The feature grants time to your valuable clients for completing the payments, while they continue using the product or receiving the service. The pre-assigned credit limit applies as the pending payments hits a certain limit, diverting large losses over unmade payments.

Online payment option with multiple payment modes
From cheque payments to credit or debit card ones, KAPTURE CRM integrates with third party online payment gateways allowing your customers to make their payments however they wish to, provided they want to. This fastens closure of sales and reduces the need for too many follow-ups. Once a payment is cleared online, all relevant databases will be updated on a real-time basis, ensuring a complete data-sync.

Distribution Management Software - CRM for Distributors - Kapture CRM

ACCURATE AND DEMAND-BASED INVENTORY FLOW

KAPTURE comes with an intelligent stock management tool which is flexible and capable of handling fluctuations in demand. You can view the status-updates for the existing stocks and orders on the CRM dashboard, facilitating more informed decisions. Now you can manage your stock availability and transit according to the demands at the retail level.

Timely and Direct Multiple-Point Stock Management

The distribution management software consolidates your stock-keeping records across various stock points. Now, numbers get updated real-time, giving you accurate analytics of stocks at various distribution points. Now you can place orders for your distributors based on the requirements. This is how KAPTURE simplifies the entire stock keeping processes for you.

Organize & Streamline Your Manufacturing Process

The Kapture software accurately showcases the market demand for each of your product. With CRM analysis, you get a complete insight about products performing strongly and recognizes your weak products. Now you can procure the raw materials and manufacturing arrangements to meet the demands of retail sector. It allows to systematically gain a larger market share in a competitive environment.

UNDERSTAND AND IMPROVE YOUR DISTRIBUTION HIERARCHY

Kapture structures your complex distribution hierarchy to the simplicity of your CRM dashboard. The CRM draws out the supply chain information in an easily comprehensible manner. From the manufacturing unit to the distributors to the final retail store, the dashboard representation gives clarity to each link in your distribution channel.

 Manage Retailer Stock Orders

Kapture opens-up an innovative way of managing your retail supply network. Now your retailer or on-field sales executives can directly issue new stock orders to the distributor through the CRM interface. The ease of issuing orders and procuring new stock means that your product could never be unavailable or over-stocked.

 Manage and Maintain your Supply Chains

Kapture leads you towards multi-level understanding of your supply chain. The distribution CRM software updates gives you the latest stock availability at various check points including distributors, retailers and manufacturing plants. Through updating the stocks at retail channels, you can ensure the availability of enough products at the distribution level.

CRM Marketing Software : Kapture CRM Software

MARKETING CRM COLLABORATING DIFFERENT MARKETING CHANNELS

Understand, analyze and collaborate between different marketing channels for implementations your diverse marketing activities. Through marketing CRM implementation, you can achieve the right perspective about the effectiveness of each marketing channel for your product. You can prioritize each marketing channel according to its level of effectiveness. With the CRM marketing software, you can readily integrate a new marketing Channel and monitor marketing activities on the cloud.

Align your Marketing Channels

Align your traditional and digital marketing Channels towards optimal lead flow and maximum conversion. Integrate and co-ordinate between mutually exclusive marketing channels with precision.

Integrate Multiple Consumer Platforms

Capture and reproduce the leads from multiple online consumer portals to a single dashboard. Kapture streamlines leads from multiple portals such as Makaan.com, Magicbricks.com, 99acres.com etc… The lead integration feature delivers faster and precise response time, enabling you to respond to more diverse client requirements.

Streamline your Lead Flow

The CRM implementation helps you predict, systematize and streamline the incoming leads across various channels. Achieve the best response time to increase your conversion chances by acquiring accurate description about client requirements.

Categorize and manage mailing lists

As and when a business grows, the database of emails also keeps growing along with it. Modern marketing strategies cannot undermine the power of this valuable asset that you own. KAPTURE CRM helps you systematically categorize these email ids based on type of customer or any other parameter. A well categorized mailing list allows you to target a specific set of audience and optimize email campaigns to reap better responses..

CREATE CUSTOM MARKETING CAMPAIGNS

The Kapture CRM is an integrated marketing platform, which enables you to create custom marketing campaigns tailored for your customers. Through CRM implementation, you can plan and assign objective goals for each campaign and track its success. For example, you can gear your campaign to acquire the maximum lead response to generate right product interest among your target audience.

Consolidated Email and SMS Marketing

Kapture is an ingenious CRM marketing software tool which integrates Email and SMS Campaigns into a single platform. You can directly import or filter your audience list into your campaign platform to send targeted messages. As a consolidated CRM platform, you can choose to send information mailers to your subscribers or marketing mails to a mass audience.

Track and Record the Audience Response

Track, Record and customize your marketing campaigns to achieve targets. The CRM integration provides the necessary tools for accurately tracking your audience response to each custom campaign. Now you can iterate your campaigns to meet the individual objectives.

Activate separate vendor logins

Sales CRM Software - Sales CRM - Kapture CRM

SALES CRM CAPTURE AND NURTURE QUALITY LEADS

Simplify and streamline your Lead handling through Automated CRM Software. The Kapture CRM prioritizes your Lead handling through an algorithmic ally determined formula, segregating leads into ‘Hot – warm – cold’ labels. Now you can attend to your stronger leads up-front and delegate your weaker leads for being processed later. The Sales CRM enables you to maintain a productive workflow while never missing a potential client-lead.

Capture Leads from Different Platforms

A single sales CRM dashboard manages your lead from the diverse online and offline channels – Print, SMS, Email, Social Media and search. Collect and assimilate your leads from multiple channels, taking your lead management process to the fast-lane. Kapture also enables you to immediately view and respond to various leads, elevating your chances of conversion.

Classify and allocate leads

The CRM system automates the process of reviewing and allocating each lead. With the lead-inflow from multiple competing channels, a quality lead could be hidden and indistinguishable. A CRM lead dashboard instantly gives you a complete overview of the lead-status, classified according to the assigned value. Through integrating multiple lead channels, the CRM also eliminates duplicate leads saving your time and resources.

Create customer accounts and profiles

Creating separate accounts and profiles for each customer will ensure that your mind is free from clutter and not losing crucial information about them, when you need it the most. Now, you won’t miss wishing your customers personally on their birthdays or go bonkers trying to find their contact details when their payments are due.

Empower executives with guided selling and call scripts

KAPTURE CRM allows your customer care/sales executives to think one step ahead of time by allowing you to program algorithms for guided selling with call scripts based on the type of lead or query. This ensures that vital selling points that need to be highlighted during a sales call are not missed due to natural human errors.

Cross- sell products and services based on buying patterns and interests

Cross-selling and up-selling other products or services during a sales-call generates more business than approaching your customers again with a fresh call. Once a lead enters the system, and their interests are mapped on to it, KAPTURE CRM will prompt your sales executives about other products and services that a potential lead might be interested in.

CRM Service - CRM Software Application - Kapture CRM

KAPTURE CRM EVERY ASPECT OF YOUR BUSINESS IS OUR CONCERN

About Kapture ......

Welcome and congratulations! You’re finally going to say good bye to all your niggling worries related to sales, marketing and other operational hassles. An ingenious cloud based Sales CRM Platform, developed by a panel of technology experts and highly experienced professionals from different industries, KAPTURE is your one-stop solution to automate all your business processes.
What sets KAPTURE apart is that it’s a Mobile-first platform, Mobile CRM Software with an amazingly user-friendly interface, reducing hardware costs by 80%. When all your data is secured on the cloud, you know you can access it anytime, anywhere effortlessly which invariably increases productivity by 75%. Apart from that, it’s fully-customizable to adapt to different business processes and models pertaining to different organizational working styles. Today, we are India’s leading comprehensive technology-driven CRM service providers for top brands in the Hospitality, Real Estate, FMCG, Banking industries etc.
From managing all your leads all on a single platform to generating 300+ ROI based reports for Automating and Tracking your sales and marketing activities, it’s about time to capture more with KAPTURE !!

CRM Software - Customer Relationship Management - Kapture CRM

Kapture is a user-friendly, mobile-first and fully-customizable Customer Relationship Management (CRM) software which enables you to grow your business exponentially by automating all your sales, marketing, customer service, distribution and collections processes effortlessly.

TAILOR-MADE FEATURES THAT FIT JUST RIGHT!
Kapture is a CRM software, conceptualized and designed keeping in mind the needs of every business which helps you stay ahead of your competitors in this cluttered market space.

CAPTURE LEADS FROM DIFFERENT CHANNELS

Manage all your pre-sales activities like never before. No matter where your leads come in from, be it online campaigns, google ads, landing pages, websites, emails or other online portals like just dial etc, capture them all on a single platform. This eliminates the need to have multiple systems for lead management and makes sure that no lead is lost in transit.
Doesn’t matter where your leads come in from, all of them get accumulated on a single platform KAPTURE!

INTEGRATE WITH MULTIPLE SYSTEMS

The mobile CRM platform has inbuilt APIs that integrates with existing systems like call center, Oracle, SAP, Microsoft, facebook etc. And becomes the only system you need to deploy. Data can be easily imported and exported in different formats which can be then fed as input for other existing systems. The platform can also be integrated with call center systems to manage post-sales CRM.
KAPTURE addresses the issues that crop up while handling multiple departments in an organization which run on different softwares or technology platforms

FULLY MOBILE
What makes Kapture different from any other CRM software to manage sales is the fact that it is an extremely user-friendly mobile CRM app that runs on any cheap android phone. This will help you cut costs that you would otherwise have to incur if everyone from your sales team required a laptop. Also it makes sales processes even quicker when order taking and other such functionalities can be carried out on your palm with just a few clicks.
KAPTURE is a mobile-first sales customer relationship management platform that makes every process of your business look absolutely simple.

PROFILE ENTITIES
No matter what business you are into, you are bound to deal with different entities like brokers, agencies, contractors, retailers, distributors etc apart from your products services and your sales teams. Profiling each of these entities becomes extremely crucial to manage their data like you want to. Maintain history of your recent conversations with them. Set reminders for follow-ups so that you are not missing out on any deadlines.

KAPTURE helps you create a separate identity for each entity that is associated with your business to manage data more efficiently.

TRACK LOCATION
Kapture becomes an even more powerful sales CRM platform using which you can track the exact location of you sales team using the GPS tracking functionality. The platform also allows you to calculate conveyance based on distance travelled, assign daily plans with a route map and audit offline marketing campaigns with location mapping and time-stamping. Agencies handling your outdoor campaigns can be held responsible for improper execution of campaigns.
KAPTURE is a powerful mobile CRM platform which allows you to track the exact location of your sales team over GPS.

CRM INTEGRATION BENEFITS: HOW SOCIAL MARKETING BECOME SYNONYMOUS WITH CRM ? Kapture CRM

CRM INTEGRATION BENEFITS: HOW SOCIAL MARKETING BECOME SYNONYMOUS WITH CRM?

CRM SOFTWARE

Customer Relationship building has shown its importance in the market, for every business and its customers alike and clearly, a CRM is the need of the hour! An integrated social media marketing aspect for the CRM is somewhat of a new topic, and a mighty hot one at that!

Debates have been on forever, to see which CRM suits which business needs the best and the hottest topic has been on how social marketing can be synchronized with the CRM, to obscure best results for a business.

Social CRM

A variety of functions like the sales, marketing and service/support functions, which are required to move a customer through a sales pipeline, are what comprise a CRM.

While the traditional CRM was all about data and information gathering on clients and customers, the social CRM focuses on the Marketing & PR and also on the service & support aspects of it. The customer is now the focus point of the planning and operations of a company.

Integrate social media with CRM

It is difficult to separate social media management from a CRM, customer relationship management, as the current needs of the market and industries demand for a digital integration of the CRM as well. When you are investing so much of your business resources in generating leads and smoothing the business functions, taking help from the social platform would seem like an ideal plan now, wouldn’t it?

1. Good merger platform 

A CRM highly benefits with the integration of social media to it as it gets the best of both the technology and the digital and social worlds, as well! Clients and customers can now be catered to, in a better format, once you have a social database for them as well.

2. Right resources

To ensure that all the nuances of social media platforms are being curbed well, a CRM is brought in the picture. The meticulous data building and lead classification of the CRM ensures that social media platforms are being used in the right and most resourceful manner, for client satisfaction.

3. Timely manner of response

Making sure that your support team can respond to a customer as fast and as quickly as possible is ideal and the real time data and updates of the CRM make it happen very effectively.

4. Offering customers multiple reach options

With the help of social marketing with a CRM, you can let your customers get n touch with you over various platforms and give their convenience a preference.

When social marketing can be collaborated with the CRM features, everything from personalized interactions with customers on their interests and preferences to converting potential customers into leads is possible.