Kapture CRM Software

Tuesday, 17 November 2015

Kapture is an all-integrated cloud CRM platform that can effectively collect, streamline and manage all your valuable client leads. Now effortlessly capture essential client information, precise customer requirements and better ways of communicating with clients. Kapture takes your customers closer to your business!

MEASURE, UNDERSTAND AND MANAGE

YOUR BUSINESS INSIDE-OUT

The CRM Real Estate feature delivers amazing tools to navigate complex real estate management processes. A single dashboard integrates handling of contractors, channel partners and brokers. The CRM also helps you formulate cutting-edge strategies for recording each part of your marketing plans including pre and post sales processes.

INTEGRATE, STREAMLINE AND COMMUNICATE

WITH POPULAR ONLINE PORTALS

For a realtor, online real estate portals are one of the most significant lead sources. Kapture CRM directly integrates your dashboard with leading online portals. The CRM can be directly integrated with makaan.com, indiaproperties.com, 99acres.com, magicbricks.com. It gives you an upper edge for capturing the right leads in the competitive online space.

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MAINTAIN ACTIVE CLIENT RELATIONSHIPS

Kapture is a well-designed self-service CRM that makes it easier for both the business and customers to maintain active relationships. The customer logged into his account, can directly view all the previous transactions – previous product purchases, subscription statuses, communications etc…The client can also raise a query and follow-up about its resolution through the account.

Merge Client Queries and Requests

A CRM log-in merges all client queries to be collected on a single platform. It enables you to solve the issues on a single interface, rather than sifting through multiple platforms or screens. The CRM log-in access means that your clients can also be assured that every raised issue gets the deserved attention.

Consolidated Client Communications

The business can respond to their most active and dedicated customers directly through the CRM database. It enables you to improve customer satisfaction and commitment to your business, nurturing long-term relationships. When you are handling lots of clients, it enables you to identify and reply your clients on a consistent basis.

Regular way of Client Communications

Kapture adaptation establishes a regular and systematic way of communicating with your clients.It helps you avoid unattended messages at the multitude of social media platforms and employee emails. You can also access a precisely managed database of previous communications.

CLIENT RELATIONSHIPS IN SELF SERVICE CRM

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COMPLETELY INTEGRATED COMMUNICATION PLATFORM:

The customer service CRM software completely integrates the various facets of your existing and future client requirements. The CRM unifies the diverse aspects of sales, marketing, customer service and technical support into a common platform. Now your client-base can use a single platform for raising and resolving their queries and issues.

Organize and Manage Client Queries

The KaptureCRM stream lines the client queries from diverse channels into a common platform. The CRM can automatically consider and assigns leads to the concerned department, leaving no room for errors. The CRM processing ensures that the right persons are always attending to your client queries.

Seamless Integration with communication channels

The CRM system can be readily integrated with your existing communication platforms through custom API’s. You can streamline your client communications including Website, Social mediums, E-mails, SMS and offline channels. The customized call management integrations, delivers all your client calls to a single dashboard.

Manage Client Database

The CRM automates the maintenance and updation of your customer profile on its cloud database. The CRM allows you to collect and assimilate client queries, coming through diverse platforms into a single dashboard. It enables any one at your customer support channel to pick-up a conversation from the previous check-point.

COMPLETELY INTEGRATED COMMUNICATION PLATFORM

Organize and Manage Client Queries

The CRM stream lines the client queries from diverse channels into a common platform. The CRM can automatically consider and assigns leads to the concerned department, leaving no room for errors. The CRM processing ensures that the right persons are always attending to your client queries.

Seamless Integration with communication channels

Manage Client Database

payement management software | payment software | kapture

TRACK AND MANAGE THE COLLECTION PROCESS:

With multiple-payment interfaces and multi-segmented payment structures, it could be difficult to keep track of all your payment sources. This collection CRM automates the book-keeping process for each customer, delivering a precise account of completed and pending payments. Kapture makes collection management simple and straight forward to fasten payment cycles.

Read about features that make KAPTURE a so much more powerful CRM platform to handle your collections processes.

Send invoices

Through KAPTURE, you can directly view the pending payments and send payment invoices to your customers.The CRM system can also be customized to send automated invoices to each individual on a periodic basis. With the inbuilt template library, you can assign a custom invoice template to each customer.

Automated Due and Default Notes

In-case of missing or partial payments, the CRM automates the sending of demand notes to your default customer. You can choose to create custom demand notes for a particular circumstance or send individual messages to each client. The CRM system also includes a system for escalating the response for un-acquired payments in a systematic way.

TRACK AND MANAGE THE COLLECTION PROCESS THROUGH COLLECTION CRM

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ACCURATE AND DEMAND-BASED INVENTORY FLOW

KAPTURE comes with an intelligent stock management tool which is flexible and capable of handling fluctuations in demand. You can view the status-updates for the existing stocks and orders on the CRM dashboard, facilitating more informed decisions. Now you can manage your stock availability and transit according to the demands at the retail level.

Read how KAPTURE bridges the gaps between primary, secondary and tertiary sales

Timely and Direct Multiple-Point Stock Management

The CRM consolidates your stock-keeping records across various stock points. Now, numbers get updated real-time, giving you accurate analytics of stocks at various distribution points. Now you can place orders for your distributors based on the requirements. This is how KAPTURE CRM simplifies the entire stock keeping processes for you.

Organize & Streamline Your Manufacturing Process

The Kapture software accurately showcases the market demand for each of your product. With CRM analysis, you get a complete insight about products performing strongly and recognizes your weak products. Now you can procure the raw materials and manufacturing arrangements to meet the demands of retail sector. It allows to systematically gain a larger market share in a competitive environment.

ACCURATE AND DEMAND BASED INVENTORY FLOW THROUGH DISTRIBUTION CRM SOFTWARE

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MARKETING CRM COLLABORATING DIFFERENT MARKETING CHANNELS

Understand, analyze and collaborate between different marketing channels for implementations your diverse marketing activities. Through marketing CRM implementation, you can achieve the right perspective about the effectiveness of each marketing channel for your product. You can prioritize each marketing channel according to its level of effectiveness. With the CRM system, you can readily integrate a new marketing Channel and monitor marketing activities on the cloud.

Read what makes managing multiple marketing campaigns almost impossible without a good CRM platform.

Align your Marketing Channels

Align your traditional and digital marketing Channels towards optimal lead flow and maximum conversion. Integrate and co-ordinate between mutually exclusive marketing channels with precision.

Integrate Multiple Consumer Platforms

Capture and reproduce the leads from multiple online consumer portals to a single dashboard. Kapture streamlines leads from multiple portals such as Makaan.com, Magicbricks.com, 99acres.com etc… The lead integration feature delivers faster and precise response time, enabling you to respond to more diverse client requirements.

Streamline your Lead Flow

The CRM implementation helps you predict, systemize and streamline the incoming leads across various channels. Achieve the best response time to increase your conversion chances by acquiring accurate description about client requirements.

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SALES CRM CAPTURE AND NURTURE QUALITY LEADS:

Simplify and streamline your Lead handling through Automated CRM Software. The Kapture CRM prioritizes your Lead handling through an algorithmically determined formula, segregating leads into ‘Hot – warm – cold’ labels. Now you can attend to your stronger leads up-front and delegate your weaker leads for being processed later. The Sales CRM enables you to maintain a productive workflow while never missing a potential client-lead.

Capture Leads from Different Platforms
A single sales CRM dashboard manages your lead from the diverse online and offline channels – Print, SMS, Email, Social Media and search. Collect and assimilate your leads from multiple channels, taking your lead management process to the fast-lane. Kapture also enables you to immediately view and respond to various leads, elevating your chances of conversion.

Classify and allocate leads
The CRM system automates the process of reviewing and allocating each lead. With the lead-inflow from multiple competing channels, a quality lead could be hidden and indistinguishable. A CRM lead dashboard instantly gives you a complete overview of the lead-status, classified according to the assigned value. Through integrating multiple lead channels, the CRM also eliminates duplicate leads saving your time and resources.

SALES CRM CAPTURE AND NURTURE QUALITY LEADS