CRM IMPLEMENTATION
Unanimously, the most frequent points of business-client conflict is the billing process. While the businesses may argue that the price is just for the service provided, the client can raise concerns about the escalated prices beyond the quotation. The reality could vary according to each case; it’s clearly unsustainable for business to follow an unclear billing practice.
A sustainable business-client relationship should be based on mutual exchange of values. Although stated simply, the business failing to keep true to this idea could see their client relationships turn sour. With countless review platforms, a single bad review could get more eyeballs than numerous positive impacts.
A substantially strong client relationship is built on two factors.
- Giving a clear understanding of your Service to your clients
- Articulate the incurring expenses at each stage
With the Implementation of CRM billing software in india, you can avoid the billing issues and improve the client process.
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